AltaPointe Health Systems

Supported Employment Specialist

Job Locations US-AL-Mobile
Posted Date 3 weeks ago(9/6/2022 10:41 PM)
Job ID
# of Openings
AltaPointe Site
Children's Outpatient Services - Mobile
Bachelor Level, Behavioral
Position Type
Full Time
Monday - Friday 8:00am - 4:30pm


Provide comprehensive and personalized benefits counseling, including eligibility assessment and intake and referral services, to help consumers access and obtain understandable and accurate information about government entitlements and other sources of income; recommend and facilitate use of work incentives to support consumers’ employment choices; provide information about how benefits may be impacted by employment, informing and guiding the plan for starting work and over time for making decisions about changes in wages and work hours.



  • Demonstrates superior organizational skills and attention to detail
  • Demonstrates ability to manage multiple high priority tasks and meet frequent deadlines; possesses and uses excellent time management skills
  • Demonstrates good math skills and deductive ability
  • Demonstrates computer proficiency – use of Microsoft Office products (Word, Excel, Outlook) as well as web-based database and other applications as required
  • Demonstrates excellent verbal and written communication skills; must be able to accurately relay technical information to beneficiaries and their families in verbal and written format
  • Demonstrates good interviewing skills, both over the phone and in person
  • Discovers and develops information about community resources, networks, advocacy groups and non-profit providers to assist consumers with implementing work incentives
  • Develops and conducts community work incentive seminars, workshops, or other outreach, education or training activities in order to present information to consumers or professional organizations regarding work incentives and the services provided through AltaPointe’s Supported Employment – IPS program
  • Assesses consumers’ financial resources to determine the need to apply for benefits
  • Provides information about consumers’ total income based upon part-time or full-time work
  • Assists consumers in completing applications to secure benefits
  • Assists consumers in obtaining documentation required for applications to Social Security Administration and other agencies
  • Advocates on behalf of consumers with the Social Security Administration office and other agencies
  • Effectively utilizes the SOAR system
  • Tracks status of consumer benefit applications
  • Provides information about the effect of work on a spouse’s or dependent child’s benefits
  • Ensures the AHS Finance and Accounting department and treatment team are notified when benefits are obtained
  • Assists consumers with developing plans to exit benefit systems, if preferred
  • Ensures matching of appropriate services for multiple consumers in caseload
  • Identifies goals and plans for appropriate services
  • Provides appropriate linkage to community resources
  • Advocates on behalf of the consumer to secure community resources
  • Effectively collaborates with the treatment team members and outside sources in the delivery of case management services
  • Evaluates the consumer for discharge planning


Supervision and consultation:

  • Seeks clinical supervision and consultation as needed
  • Accepts and employs suggestions for improvement
  • Actively works to enhance case management skills


Record keeping:

  • Maintains confidential files containing required information for each supported employment client
  • Maintains documentation for those individuals receiving services
  • Provides timely documentation that meets requirements of various funding sources including Vocational Rehabilitation, Medicaid, and others


Courteous and respectful towards consumers, visitors and co-workers:

  • Treats consumers with care, dignity, and compassion
  • Respects consumers’ privacy and confidentiality
  • Is pleasant and cooperative with others
  • Assists consumers and visitors as needed
  • Personal values don’t inhibit ability to relate and care for others
  • Is sensitive to the consumers’ needs, expectations and individual differences
  • Is gentle and calm with consumers and families


Administrative and Other Related Duties as Assigned:

  • Actively participates in Performance Improvement activities
  • Actively participates in AltaPointe committees as required
  • Completes assigned tasks in a timely manner
  • Follows AltaPointe policies and procedures
  • Attends required meetings, in-service trainings, and other workshops


Bachelor’s degree in a mental health discipline plus (2) years of experience in a mental health or vocational rehabilitation field; successful completion of ADMH approved case management training program; Community Work Incentives Coordinator (CWIC) training and certification through the Social Security Administration and Virginia Commonwealth University; knowledge of adult specialties, outlined below, to be attained within (6) months of employment:


  • Knowledge of psychiatric disorders in the adult population
  • Knowledge of cultural diversity
  • Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice
  • Knowledge of psychiatric rehabilitation principles
  • Knowledge of available community resources
  • Knowledge of educational methods appropriate to adults with psychiatric disorders
  • Knowledge of disability terminology
  • Knowledge of employment support provisions, including but not limited to: Ticket to Work, Work Incentives Planning and Assistance (WIPA), Plan for Achieving Self-Support (PASS), Impairment-Related Work Expenses (IRWE), Trial Work Periods (TWP), Extended Period of Eligibility (EPE), Unincurred Business Expenses, Substantial Gainful Activity for the Self-Employed (SGA)
  • Knowledge of the eligibility, application, claims and retention processes for benefit resources, including but not limited to: Social Security, Medicaid, Medicare, Veteran Affairs, private insurance, food stamps, housing subsidies, medication subsidies, spouse and dependent children benefits, past job retirement benefits
  • Knowledge of the SOAR (SSI/SSDI Outreach, Access, & Recovery) system


Experience providing employment services, and knowledge of the work world are preferred.  Position requires a proactive, well-organized professional who works well independently and as an effective team member. Must be 23 years of age, maintain a valid Alabama driver license, and have proof of current liability insurance


<p style="margin: 0px;"><span style="font-size: 10pt;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p>
Share on your newsfeed