Assist with benefit and payroll operations.
- Act as a primary contact for benefits and payroll to employees and vendors.
- Contribute towards creating, managing, and updating the company’s employee benefits programs.
- Process and file benefit forms and related information.
- Prepare for the annual benefits fairs and assist with open enrollment entries.
- Follow necessary steps in both HRIS and third-party systems when an employee experiences events that prompt pay, employment, or benefit changes.
- Distribute employee communication (i.e. eligibility notices, Summary Plan Descriptions, and Summaries of Material Modifications, Time Clock Advertisements).
- Assign and track roles, pay information, and employment information in payroll and HRIS software to match personnel files.
- Update changes in employee addresses, names, direct deposit and tax elections for all appropriate profiles.
Assist with managing benefit costs and payroll deductions.
- Contribute during renewals, negotiations, and contracts with benefit brokers and vendors for new and existing plans.
- Reconcile and pay benefit invoices to ensure accurate enrollment.
- Complete monthly, quarterly, and annual reporting and reconciliation as deemed necessary in both benefits and payroll functions.
Assist in employee relations job functions.
- Evaluate personnel policies to ensure accurate and updated information is portrayed.
- Aid employee relations manager with investigations, employment decisions, and disciplinary actions.
- Study employment laws, rules and regulations as needed and published by the federal and state governments.
- Perform exit interviews and study trends in termination of employment.
Other HR duties.
- Advise managers and employees on state and federal employment regulations and benefit policies.
- Assist in maintaining personnel records and handbooks.
- Ensure company compliance with federal and state laws, including reporting requirements.
Supervision and Consultation.
- Seek supervision and consultation as needed.
- Accept and employs suggestions for improvement.
- Actively work to enhance skills.
Courteous and respectful towards consumers, visitors, and co-workers.
- Treat consumers with care, dignity, and compassion.
- Respect consumers’ privacy and confidentiality.
- Be pleasant and cooperative with others.
- Assist consumers and visitors as needed.
- Do not allow personal values to obstruct in the relation and care for others.
- Be sensitive to the consumer’s needs, expectations, and individual differences.
- Be gentle and calm with consumers, families, and others as appropriate.
Administrative and Other Related Duties as assigned.
- Actively participate in performance improvement activities.
- Actively participate in AltaPointe committees as requested.
- Complete assigned tasks in a timely manner.
- Work in a cooperative manner with other Alta Pointe employees.
- Follow AltaPointe policies and procedures.
- Adhere to the Five Star Customer Service standard.