Handles incoming and outgoing calls:
Additional job responsibilities may include:
Supervision and Consultation:
Courteous and respectful towards consumers, visitors and co-workers:
Administrative and Other Related Duties as assigned:
High school graduate or the equivalent.
Strong customer service skills, including the ability to communicate clearly and professionally, maintain calmness when under pressure, and use positive language.
Attentive, detail oriented and able to maintain accuracy in spite of frequent interruptions. Ability to problem solve and capacity to handle changes.
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