Primary Job Functions:
General responsibilities
- Responds to crisis situations throughout facility and implements proper MindSet and UKERU interventions
- Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
- Applies seclusion and restraint per AltaPointe Policy and Procedure
- Conducts consumer and room searches for contraband items per AltaPointe Policy and Procedure
- Conducts admission searches and searches upon return from pass
- Logs personal belongings into the facility
- Conducts Environmental Rounds on a daily basis and communicates any pertinent findings to the team leader and/or supervisor
- Provides monitoring and interaction with consumers
- Performs hand-off communication at shift change
- Effectively collaborates with the treatment team members
- Actively participates in Security team meetings for performance improvement purposes
- Provides staff training to staff on crisis intervention as needed
- Models appropriate behavior including but not limited to communication skills, grooming, manners, etc.
- Effectively demonstrates the application of adult specific competencies
- Routinely monitors cameras
- Maintains a presence within building and on units
- Inquires as to reason of visit when/if visitors appear to be “hanging around”
- Conducts routine walk through of units, outside and parking lots
- Effectively uses wands and walkie talkies along with charging them when not in use
- Check out van and black bag, verify driver’s license and check vehicle
- Notifies management of issues that surface
- Provides back up support during visitations
- Provides security during legal proceedings
- Assist with on boarding new employees
Supervision and consultation
- Seeks supervision and consultation as needed
- Accepts and employs suggestions for improvement
- Actively works to enhance skills
Courteous and respectful attitudes towards consumers, visitors and co-workers
- Treats consumers with care, dignity and compassion
- Manages physically aggressive consumers in a manner which protects individual dignity, respect, and self-esteem
- Respects consumers’ privacy and confidentiality
- Is pleasant and cooperative with others
- Assists consumers and visitors as needed
- Personal values don’t inhibit ability to relate and care for others
- Is sensitive to the consumers’ needs, expectations, and individual differences
- Is gentle and calm with consumers and families
Administrative and other related duties as assigned
- Actively participates in Performance Improvement activities
- Actively participates in AltaPointe committees as required
- Completes assigned tasks in a timely manner
- Follows AltaPointe policies and procedures
- Attends appropriate in-services training and other workshops