The FACT Case Manager position is situated within the Behavioral Health Crisis Unit. The Forensic Assertive Community Treatment (FACT) team provides mobile community based mental health treatment to promote the recovery and community integration of individuals with serious mental illnesses, high rates of co-occurring substance use disorders and histories of criminal justice involvement. The FACT team serves consumers on parole, probation, returning to the community from jails and prisons, participating in alternative-to-incarceration and treatment court services and those with histories of high-risk behavior. The Forensic Assertive Community Treatment Case Manager works in collaboration with the FACT team to deliver effective treatment and rehabilitation services to reduce episodes of hospitalizations, excessive use of ERs, medical and psychiatric inpatient beds, arrests, and incarceration for program consumers.

Primary Job Functions:

• Demonstrates the ability to assess the consumer’s needs utilizing the SUN-R
• Identifies goals and plans for appropriate services documented in ISP
• Provides appropriate linkage to community resources
• Effectively interacts and corresponds with Law Enforcement and accepts directives when in the field with Law Enforcement Officers to maintain the safety of consumers and staff.
• Assists with court services as needed and helps participants with supports needed to remain in compliance
• Monitors consumers to secure placement in the least restrictive environment
• Provides ongoing monitoring of consumers’ progress and needs as assessed in the
• SUN-R
• Advocates on behalf of the consumer to engage in treatment and secure community resources
• Effectively collaborates with the treatment team members and outside sources in
• the delivery of case management services
• Works closely with treatment team and ensures that the team is aware of any
• issues that may arise with the consumer
• Assists in de-escalating crisis situations with consumers and/or their families
• Effectively demonstrates the application of adult specific competencies
• Provides outreach services to consumers and families
• Provides training of basic living skills to improve consumers quality of life and to
• help enable them to be able to maintain in the least restrictive setting
• Assists consumers with transportation needs to psychiatric appointments
• Makes multiple contact per week with consumers
• Supervision and Consultation:
• Seeks clinical supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance case management skills 
• Clinical Record Keeping:
• Documents in a timely manner per AltaPointe standards
• Documents appropriate, complete, and comprehensive SUN-R assessments
• Documents measurable and specific goals in the individualized service plan
• Documents in a clear and concise manner, types of consumer problems, ISP goals addressed, and services provided
• Includes problem, ISP/Treatment plan goal, intervention provided, consumer responses, and plans for continued services in each progress note
• Documents case disposition, case closings, and follow-up
• Documents legibly
• Case Load Management:
• Effectively manages caseload based on consumer needs
• Meets AltaPointe productivity standards 
• Courteous and respectful towards consumers, community partners, visitors, and co-workers:
• Treats consumers with care, dignity, and compassion
• Respects consumer’s privacy and confidentiality
• Is pleasant and cooperative with others
• Assists consumers and visitors as needed
• Personal values do not inhibit ability to relate and care for others
• Is sensitive to the consumer’s needs, expectations, and individual differences
• Is gentle and calm to consumers and families 
• Administrative and Other Related Duties as Assigned:
• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as required
• Completes assigned tasks in a timely manner
• Complies with AltaPointe policies and procedures
• Attends to required in-service training and other workshops

Bachelor’s degree in a mental health discipline and certification of case management training by Alabama State Department of Mental Health and Mental Retardation.

Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment:

• Knowledge of psychiatric disorders in the adult population and/or knowledge of
• addiction as a primary/secondary illness
• Knowledge of cultural diversity
• Knowledge of behavior management, crisis intervention and interventions common to
• acute psychotic consumers, and/or consumers with substance abuse issues as well as,
• to non-violent crisis intervention practice
• Knowledge of Psychiatric Rehabilitation principles and /or Substance abuse treatment principles
• Knowledge of available community resources
• Knowledge of educational methods appropriate to adults with severe and persistent
• psychiatric disorders
• Knowledge of rules and regulations regarding appropriate benefit entitlements such as
• social security, Medicaid, and Medicare
• Knowledge of Assisted Outpatient Treatment and it’s goals
• Knowledge of criminogenic needs, definition, and risk factors
• Knowledge of Law Enforcement protocols
• Knowledge of court services