Primary Job Functions:

General Responsibilities

• Provides support to youth by building trusting relationships
• Supports, coaches and trains youth in age-appropriate behaviors
• Supports, coaches and trains youth to demonstrate problem-solving and conflict resolution skills
• Offers support and guidance to youth as they receive services
• Participates in one-on-one meetings or treatment team meetings to discuss ideas, difficulties, suggestions, and expectations
• Provides social interaction, both individually and as a group, to develop social and recreational skills and to help participants develop insight into their mental illness
• Promotes recovery-oriented skills to help achieve goals created in the treatment plan
• Connects youth and young adults to community supports, natural supports and additional programs
• Assist participants in developing empowerment skills through self-advocacy and advocates on behalf of participant when needed
• Acts as a resource and safe person for youth to approach with questions, concerns and accomplishments
• Plans and conducts peer support groups focusing on topics related to recovery
• Other tasks as assigned by supervisor

Clinical Record Keeping

• Documents in a timely fashion per AltaPointe policy
• Documents legibly and in a clear and concise manner
• Documents individualized participant responses to services provided

Supervision and Consultation

• Seeks supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance skills
• Attends and participates in staff meetings as required

Courteous and respectful attitudes towards participants, visitors and co-workers:

• Treats participants with care, dignity and compassion
• Respects participant’s privacy and confidentiality
• Is pleasant and cooperative with others
• Assists participants and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the participant’s needs, expectations and individual differences
• Is gentle and calm with participants and families

Administrative and Other Related Duties as Assigned:

• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as required
• Completes assigned tasks in a timely manner
• Follows AltaPointe policies and procedures
• Attends appropriate in-services training and other workshops

High school diploma or its equivalent; a valid, verifiable driver’s license, a good driving record, reliable transportation and verifiable vehicle liability insurance; ability to work flexible hours including evening and weekend hours; ability to attend DMH-approved Therapeutic Mentor training for certification; knowledge of youth/young adult specific competencies, outlined below, to be attained within six (6) months of employment:

• Knowledge of psychiatric disorders in the youth/young adult population
• Knowledge of cultural diversity
• Knowledge of the Alabama Department of Mental Health and Medicaid standards
• Knowledge of behavior management, crisis intervention, as well as non-violent crisis intervention practices.
• Knowledge of a recovery-oriented treatment approach
• Ability to communicate effectively with multi-disciplinary team
• Ability to connect to youth/young adults and share skills and knowledge with others