Primary Job Functions:
Clinical Responsibilities
- Demonstrates the ability to assess recipient needs and strengths utilizing the CANS
- Identifies individualized goals and objectives and plans for appropriate services
- Monitors recipients to secure placement in the least restrictive environment
- Provides ongoing monitoring of recipients’ progress and needs as assessed in the CANS
- Advocates on behalf of the recipients to secure community resources
- Effectively collaborates with the NOVA Mobile First Episode Psychosis Program treatment team members and outside sources in the delivery of case management services to ensure goals are being achieved
- Ensures that services provided are meaningful, respectful and promote self-determination
- Effectively demonstrates the application of youth/young adult specific competencies
- Participates in the development of crisis intervention and support plans for each participant
- Assists with meeting the needs of participants by facilitating their ability to live independently, obtain employment, achieve educational goals, and/or function in the community more effectively
- Provides transportation or links to transportation services when necessary
- Provides psycho-educational services and co-leads multi-family groups
- Performs other duties as a NOVA Mobile First Episode Psychosis Program team member as assigned by the supervisor
Supervision and Consultation
- Seeks clinical supervision and consultation as needed
- Accepts and employs suggestions for improvement
- Actively works to enhance case management skills
Clinical Record Keeping
- Documents in a timely fashion per AltaPointe policy
- Documents appropriate, complete, and comprehensive CANS assessments to identify recipient needs, strengths, and planned interventions
- Documents measurable and specific goals in the individualized service plan
- Documents in a clear and concise manner ISP goals addressed with each service provided
- Maintains current documentation of participant demographic information, releases of information, etc.
- Documents case disposition, case closings, follow-up and referrals
Courteous and respectful attitudes towards recipients, visitors and co-workers
- Treats recipients with care, dignity and compassion
- Respects recipient’s privacy and confidentiality
- Is pleasant and cooperative with others
- Assists recipients and visitors as needed
- Personal values don’t inhibit ability to relate and care for others
- Is sensitive to the recipient’s needs, expectations and individual differences
- Is gentle and calm to recipients and families
Case Load Management:
- Effectively manages caseload based on recipient needs
- Meets AltaPointe productivity standards
Administrative and Other Related Duties as Assigned:
- Actively participates in Performance Improvement activities
- Actively participates in AltaPointe committees as required
- Completes assigned tasks in a timely manner
- Follows AltaPointe policies and procedures
- Attends to required in-service trainings and other workshops