Primary Job Functions:
Clinical responsibilities
- Arranges daily activities based on urgency of requests for samples.
- Identifies consumers and their personal information using two identifiers.
- Determines the right venipuncture method based on consumer age, health, etc.
- Provides reassurance to consumers and helps them relax.
- Able to identify veins that are suitable for puncture.
- Obtains blood using sterile technique, with sterilized needles, vials, and other equipment.
- Ensures optimal quality and quantity of samples.
- Labels samples correctly and sends or delivers them for testing.
- Adheres to all relevant health and safety standards while working.
- Makes copies, faxes document, and performs other related clerical duties as needed.
- Performs other duties as assigned by supervisor, i.e., telehealth, staff relief, etc.
- Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation.
- Greets all consumers in a professional and welcoming manner.
- Communicates effectively with all team members.
- Any other assignments as deemed necessary per supervisor.
Supervision and consultation.
- Seeks supervision and consultation as needed.
- Accepts and employs suggestions for improvements.
- Actively works to enhance skills.
- Provides regular feedback to supervisor on issues/problems pertaining to work functions.
Courteous and respectful towards consumers, visitors, and co-worker.
- Treats consumers and co-workers with care, dignity, and compassion
- Respects consumers’ and employees’ privacy and confidentiality.
- Assists consumers, visitors and employees as needed.
- Personal values don’t inhibit ability to relate and care for others.
- Is sensitive to the consumers’ and employees’ needs, expectations, and individual
- Is gentle and calm with consumers, families, and others as appropriate.
Administrative and other related duties as assigned.
- Actively participates in Performance Improvement activities.
- Actively participates in AltaPointe committees as required.
- Completes assigned tasks in a timely manner.
- Works in a cooperative manner with other AltaPointe employees.
- Follows AltaPointe policies and procedures.