The Nurse Manager provides strategic leadership, clinical oversight, and operational management of nursing services across Accordia Health's Federally Qualified Health Center (FQHC) and Certified Community Behavioral Health Clinic (CCBHC) outpatient programs. This position oversees nursing operations within Adult Outpatient, Child & Adolescent Outpatient, Substance Use (SU) Outpatient, and Accordia Pediatrics, ensuring the delivery of safe, efficient, evidence-based, and patient-centered care. 

The Nurse Manager is responsible for nursing practice standards, regulatory compliance, staff development, quality improvement, clinic workflow, interdisciplinary collaboration, and operational excellence while supporting integrated behavioral health and primary care services.

Primary Job Functions:

Leadership & Program Oversight

• Direct nursing operations for all assigned CCBHC, FQHC, outpatient, pediatric, and substance use programs.
• Provide leadership that promotes quality, safety, accountability, collaboration, and continuous improvement.
• Develop and implement nursing goals, policies, procedures, and evidence-based practices aligned with organizational priorities.
• Lead nursing initiatives, operational improvements, and program development activities.
• Participate in strategic planning, organizational committees, and leadership initiatives.

Nursing Administration

• Recruit, hire, supervise, coach, and evaluate nursing staff.
• Ensure staff maintain required licensure, certifications, competencies, and continuing education.
• Coordinate staffing schedules, clinic coverage, productivity, and workforce development.
• Foster employee engagement and mentor future nursing leaders.

Clinical Operations

• Oversee daily nursing operations to ensure efficient, high-quality patient care.
• Standardize nursing workflows and clinical protocols across assigned clinics.
• Provide oversight of nursing assessments, medication administration, immunizations, laboratory services, triage, nurse visits, care coordination, patient education, chronic disease management, crisis intervention, emergency response, and behavioral health nursing services.
• Provide direct clinical care when operational needs require.
• Collaborate with medical, behavioral health, pharmacy, quality, compliance, and administrative teams to improve patient outcomes and integrated care delivery.

Quality & Regulatory Compliance

• Ensure compliance with all applicable CCBHC, FQHC, HRSA, Joint Commission, Alabama Board of Nursing, OSHA, HIPAA, CDC, Vaccines for Children (VFC), and organizational standards.
• Monitor quality measures, patient safety, infection prevention, medication management, and documentation standards.
• Lead preparation for audits, accreditation surveys, and regulatory reviews while implementing corrective action plans as needed.

Clinic & Resource Management

• Oversee clinic workflows, medical equipment, inventory, supplies, medications, and vaccine management.
• Assist with departmental budgeting, purchasing, staffing resources, and operational efficiency.
• Support implementation of new services, grants, and clinical initiatives.

Collaboration & Patient Care

• Promote integrated behavioral health and primary care through interdisciplinary collaboration.
• Participate in multidisciplinary treatment planning and care coordination.
• Maintain professional nursing standards while providing compassionate, respectful, and culturally competent care to patients and families.

Risk Management

• Promote a culture of patient safety through incident review, infection prevention, emergency preparedness, and risk mitigation activities.
• Develop and implement policies and procedures that maintain a safe clinical environment.

Administrative and Other related duties as Assigned

• Actively participates in Performance Improvement activities.
• Actively participates in AltaPointe committees as required.
• Completes assigned tasks in a timely manner.
• Accesses appropriate community resources according to patient needs
• Follows AltaPointe policies & procedures.
• Maintains current State license and requirements for renewals (i.e., CEUs), and attends to required in-services and workshops.

Minimum Qualification:

Possesses current RN’s license to practice in the state of Alabama. A minimum of two (2) years proven clinical management experience. Must possess a valid Alabama Driver’s License. Must have proof of current liability insurance. Knowledge in adult specialty, outlined below, to be attained within six (6) months of employment:

• Knowledge of medical and psychiatric disorders in the infant and children population
• Knowledge of general and family medicine or acute nursing care
• Significant knowledge of medical terminology
• Familiarity of pharmacology for infant and children.
• Knowledge of behavior management, crisis intervention, and interventions common to patients with mental health conditions
• Knowledge of educational methods appropriate to infant and children specific to medical conditions
• Knowledge of cultural diversity
• Knowledge of all applicable standards