Supervises Adult Residential Programs:

• Assesses functioning of programs, identifying problems and solutions to ensure that program standards and objectives are met
• Assists with the division program planning, development and implementation
• Evaluates training and compliance department and implements effective solutions
• Develops, implements and tracks outcome measures throughout the division
• Ensures that staff provides quality services through ongoing monitoring and training for staff
• Coordinates and provides census management activities ensuring unreserved vacancies are occupied in a timely manner and monitoring lengths of stay
• Monitors managers for compliance, identifies problems and implements effective solutions
• Takes calls from staff about emergencies or critical issues after normal work hours and on weekends
• Effectively collaborates with other AltaPointe program coordinators and outside sources

Administers appropriate human resources functions:

• Interviews and screens applicants and completes appropriate forms as outlined by Human Resources policies and procedures
• Provides new manager/behavioral aide training in the general orientation of the facility, policies and procedures, program operations and specific skill areas
• Assesses managers skill sets, identifies areas for improvement and develops individualized supervision
• Is knowledgeable and applies Human Resources policies and procedures on a consistent basis
• Objectively completes employee performance evaluations on supervised staff and routes to Human Resources Department on a timely basis
• Adheres to AltaPointe’s policies and procedures for program staff by collaborating with Human Resources and Performance Improvement to include Corrective Actions, PI investigations and specialized re-training of staff
• Provides positive and effective leadership
• Ensures competence of staff

Supervision and consultation:

• Seeks supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance leadership skills

Courteous and respectful attitudes towards consumers, visitors and co-workers:

• Treats consumers with care, dignity and compassion
• Respects consumer’s privacy and confidentiality
• Is pleasant and cooperative with others
• Assists consumers and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the consumer’s needs, expectations and individual differences
• Is gentle and calm with consumers and families

Administrative and other related duties as assigned:

• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as required
• Completes assigned tasks in a timely manner
• Accesses appropriate community resources according to consumer needs
• Follows AltaPointe policies and procedures
• Maintains current license and requirements for renewals (i.e. CEU’s), if applicable, and attends regular workshops and in-services
• Any other duties as assigned by supervisor or designee

Master’s degree in a mental health discipline with at least two years post master’s experience or Bachelor’s degree in a mental health discipline with at least three years leadership/management experience in a residential setting or setting assisting individuals with developmental disabilities.  Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment.  Must possess a valid Driver’s License.   Must have proof of current liability insurance. Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment.

• Knowledge of psychiatric disorders in the adult population to include best practices, treatment issues, developments and trends
• Knowledge of available community resources
• Knowledge of Senior Adult issues for referral purposes
• Knowledge of cultural diversity
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice
• Knowledge of educational methods appropriate to adults with psychiatric disorders
• Knowledge of Alabama’s Nurse Delegation Program (NDP)
• Knowledge of all applicable standards (DMH, JC, Medicaid)
• Knowledge of the electronic health record