AltaPointe’s Adult Residential Services are designed for consumers with serious and persistent mental illness who require social rehabilitation and community support. Combining medical, nursing and clinical services, our staff provides care and treatment for more than 200 adults in need of intensive service provision. The Adult Residential Services Program consists of group homes, which are supervised 24 hours/day when consumers are on the premises.  Expected outcomes are the same for each adult group home: to prevent re-hospitalization and to maximize and maintain successful community placement. Residential care focuses on the rehabilitation and return to the community of seriously mentally ill consumers.

Security Technicians respond to crisis situations in the inpatient and residential settings, and implement proper Mindset interventions which may include the application of seclusion and restraints. Security technicians are responsible for the safety and security of all consumers, staff and visitors to the hospital or group homes.  They conduct perimeter checks both inside and outside the facilities as well as provide visitor control.  In addition they conduct searches as directed and monitor for contraband.

Primary Job Functions:

General responsibilities

• Responds to crisis situations throughout Zeigler Campus and implements proper MindSet interventions
• Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
• Effectively demonstrates the application of adult specific competencies
• Models appropriate behavior including but not limited to communication skills, grooming, manners, etc.
• Applies restraint per AltaPointe Policy and Procedure
• Conducts patient and room searches for contraband items per AltaPointe Policy and Procedure
• Conducts Environmental Rounds on a daily basis and document issues accordingly
• Provides monitoring and interaction with patients
• Performs hand-off communication and shift report at end of shift
• Effectively collaborates with the treatment team members
• Actively participates in Security team meetings for performance improvement purposes
• Provides training to staff on crisis intervention as needed
• Maintains a presence within the Zeigler Campus.
• Monitors gates and entry points to ensure they are properly secured
• Inquires as to reason of visit when/if visitors appear to be “hanging around”
• Provides back-up support during visitations as needed
• Conducts routine walk through of Zeigler campus facilities, outside and parking lots
• Effectively uses Linc Phone and walkie talkies along with charging them when not in use
• Communicates with additional security staff for extra support as needed.
• Notifies management of safety/security issues that surface
• Any other duties as assigned by supervisor

Supervision and consultation

• Seeks supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance skills

Courteous and respectful attitudes towards patients, visitors and co-workers

• Treats patients with care, dignity and compassion
• Manages physically aggressive patients in a manner which protects individual dignity, respect, and self-esteem
• Respects patients’ privacy and confidentiality
• Is pleasant and cooperative with others
• Assists patients and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the patients’ needs, expectations, and individual differences
• Is gentle and calm with patients and families

Administrative and other related duties as assigned

• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as required
• Completes assigned tasks in a timely manner
• Follows AltaPointe policies and procedures
• Attends appropriate in-services training and other workshops

Physical Requirements of the Job:

• Responsible for physical holds/restraints based upon direction of code leader
• Frequent standing, walking and running
• Frequent forward bending from the hips while kneeling to reach to the side
• Frequent squat/lunge from a standing position
• Strong grasp is needed to maintain constant contact with a patient during a restraint procedure or with other hold techniques.
• Maintaining back extension while in prone position (stomach toward floor) with one’s own body weight on forearms, thighs, knees to feet. The position is maintained from 30 seconds to extended time up to 1 hour or longer. This physical demand is frequent by nature.
• Ability to put one’s own body weight on one knee and one elbow on the same side of one’s body. The position can last from 15 seconds or longer. This physical demand is frequent by
• Ability to kneel and reach to same side of body with both hands on the floor. This position is maintained for 30 seconds or longer. This physical demand is frequent by nature.
• This position requires a strong core and upper body strength like that required to do push-ups.
  
• Have the ability to lift up to 50 pounds from floor to waist and horizontally.
• Any of the above listed physical demands could take place inside or outside the facility.

Minimum Qualifications:

High school diploma or equivalent. Has and maintains a valid driver’s license. Must be 23 years of age or older and must have proof of current liability insurance. Must be able to pass a physical agility test that includes running, push-ups, sit ups, etc.  Details are available upon request. Effectively demonstrates the application of adult specific competencies.

• Knowledge of psychiatric disorders in adult populations.
• Basic knowledge of growth and development of patients as related to all intellectual, emotional, spiritual, and physical aspects of the patients’ development.
• Basic knowledge of behavior management.
• Knowledge of cultural diversity.
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic patients, as well as, non-violent crisis intervention practices.
• Knowledge of educational methods appropriate to adult psychiatric disorders.
• Knowledge of psychiatric rehabilitation principles.