CarePointe is AltaPointe's access-to-care department and the single point of entry into the majority of AltaPointe's programs and services. CarePointe is responsible for coordinating consumer care throughout our continuum, which may include facilitating hospital admissions and outpatient appointments, verifying insurance coverage, making discharge arrangements following hospitalization and providing referrals and linkage to other community resources. Through a brief telephone screening, trained staff members assess an individual’s needs for care, triage any crisis that the caller may be going through, and determine the most appropriate level of care and service. The team members' have behavioral healthcare experience and training. Their educational credentials include bachelor and graduate degrees in mental health disciplines or related fields.
This is an after hours position providing crisis services as following:
2-3 Fridays per month 5p-10p
Some Holiday coverage required
Responsible for facilitating efficient and effective hospital referrals and screenings, including determining overall appropriateness for admission and assuring linkage to services and referral information as needed.
Facilitates appropriate hospital referrals and screenings
Supervision and Consultation
Courteous and respectful attitudes towards consumers, community, and co-workers
Administrative and Other Related Duties as Assigned
Master degree in a behavioral health or related field (license preferred but not required), a registered nurse licensed under Alabama law or bachelor degree in behavioral health or related field with at least 18 months of related direct care field experience and expected to obtain master’s degree within 6 months of employment; Must be highly organized, capable of multitasking, and excellent communication skills; Experience preferred in psychiatric emergencies and acute care services for children/adolescents/adults and crisis intervention, elements of a crisis state and how to deescalate, and knowledge of hospital admission protocols and placement criteria.
Knowledge in specialties, outlined below, to be attained within six (6) months of employment: