Case Manager

2 weeks ago
Job ID
# of Openings
Sylacauga OP
Bachelor Level, Behavioral
Position Type
Full Time


Case Managers assist with monitoring consumer’s well-being including needs in the areas of mental health, physical health, living, learning, working, and social environments. Case managers travel to wherever consumers reside, whether that is at home, boarding homes, or other community based living to provide monitoring, when working with children they would be going to the schools as well.  The primary role of the case manager is to increase psychological adjustment for the consumer by empowering the consumers and sometimes family members with information, education and support in order to follow through once case management ends.




Essential Functions

  • Demonstrates the ability to assess the consumer's needs.
  • Identified goals and plans for appropriate services.
  • Provides appropriate linkage to community resources.
  • Demonstrates the ability to assess the consumer’s needs.
  • Monitors consumer to secure placement in the least restrictive environment.
  • Identifies goals and plans for appropriate services.
  • Provides ongoing monitoring of consumers’ progress and needs as assessed.
  • Advocates on behalf of the consumer to secure community resources.
  • Effectively collaborates with the treatment team members and outside sources in the delivery of case management services.
  • Evaluates the consumer for discharge planning.
  • Provides family support and education as needed.
  • Provides basic living skills instructions as needed.
  • Effectively demonstrates the application of adult specific competencies.
  • Seeks clinical supervision and consultation as needed.
  • Regularly staffs concerns regarding consumers with supervisor.
  • Accepts and employs suggestions for improvement.
  • Actively works to enhance case management skills.
  • Documents in a timely fashion per AltaPointe policy.
  • Documents measurable and specific goals.
  • Documents in a clear and concise manner, addressing goals, interventions used, response to interventions, progress toward goals, and plan for follow through.
  • Documents staffing notes for consumers on caseload.
  • Documents case disposition, case closings, follow-up and referrals.
  • Documents legibly.
  • Documents using Avatar appropriately.
  • Obtains signatures as required by supervisor for consumer contact.
  • Maintains mileage reimbursement logs efficiently and with integrity.
  • Effectively manages caseload based on consumer needs.
  • Responds in a timely manner to crisis situations.
  • Makes face to face contact with consumers on caseload at least once weekly.
  • Meets AltaPointe productivity standards.
  • Treats consumers with care, dignity and compassion.
  • Respects consumer's privacy and confidentiality.
  • Is pleasant and cooperative with others.
  • Assists consumers and visitors as needed.
  • Personal values don't inhibit ability to relate and care for others judgements.
  • Is sensitive to the consumer's needs, expectations and individual differences.
  • Is gentle and calm to consumers and families.
  • Actively participates in Performance Improvement activities.
  • Actively participates in AltaPointe committees as required.
  • Completes assigned tasks in a timely manner.
  • Follows AltaPointe policies and procedures.
  • Attends required in-service training and other workshops.

Physical Requirements

  • Frequent standing, sitting, and walking which are in bursts of 5 to 10 minutes.
  • There are times when this can be extended to pacing with the consumer (time
  • could be undetermined) and at times sitting and standing can be extended with the
  • employee having the ability to change positions as permitted by the observance
  • and behavior of the consumer at that time.
  • Occasional forward bending from the hips while kneeling to reach to the side.
  • Occasional need to be able to assume a full squat/lunge from a standing position.
  • Occasional need to maintain back extension while being on stomach with one’s
  • own body weight on hips and legs. This position is maintained for several
  • minutes.
  • Occasionally, be able to put one’s own body weight on one knee and one elbow
  • on the same side of one’s body.
  • Occasionally, be able to kneel and reach to same side toward the floor.
  • Lift up to 10 pounds occasionally during shift.
  • Strong grasp is needed to use keys to open doors throughout the facility, and to
  • maintain constant contact with a consumer during a take down procedure or with
  • other hold techniques.
  • Pushing/pulling force up to 25 pounds occasionally during a shift.


Bachelor's degree in a mental health discipline and certification of case management training by Alabama State Department of Mental Health after hire.

Must be at least 22 years of age

Have a Valid state issued driver's license and proof of liability insurance.


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