Performance Improvement Specialist- Training and Education

2 weeks ago
Job ID
# of Openings
Administrative/Corporate Offices - Mobile
Bachelor Level, Behavioral
Position Type
Full Time
8:00AM-4:30 PM



Primary Job Functions:

Training Responsibilities

  • Provides training and education to all AltaPointe staff and other community agencies using Relias Learning and includes MindSet, CPR, First Aid, and other core classes deemed necessary by AltaPointe. 
  • Serve as a Proctor to provide focused training based on needs identified by AltaPointe programs’ supervisors/leaders.
  • Coordinates new hire orientation and re-certification training and education calendar with the HR department
  • Works cooperatively with other training staff to ensure a consistent comprehensive training program for AltaPointe staff
  • Adheres to training compliance with the AltaPointe policies and procedures and all accrediting and licensing entities (i.e. DMH/ID, The Joint Commission, etc.)
  • Utilize electronic database for education and training activities
  • Maintains accurate records of education and training attended by each employee utilizing API/EdTrack and Relias Learning to monitor staff education transactions
  • Effectively demonstrates the application of education and training competencies outlined above
  • Maintain appropriate certifications to conduct training and education.


Performance  Improvement Initiatives

  • Actively participates in Performance Improvement activities
  • Effectively  collaborates with individual program supervisors on training issues and the improvement of consumer care
  • Effectively collects and reports monthly employee training data to evaluate performance indicators


Supervision and Consultation

  • Seeks supervision and consultation as needed
  • Accepts and employs suggestions for improvement
  • Actively works to enhance skills


Courteous and respectful attitudes towards consumers, visitors and co-workers

  • Treats consumers with care, dignity and compassion
  • Respects consumers’ privacy and confidentiality
  • Is pleasant and cooperative with others
  • Assists consumers and visitors as needed
  • Personal values don’t inhibit ability to relate and care for others
  • Is sensitive to the consumers’ needs, expectations and individual differences
  • Is gentle and calm with consumers and families


Administrative and Other Related Duties as Assigned

  • Actively participates in AltaPointe committees as required.
  • Completes assigned tasks in a timely manner.
  • Follows AltaPointe policies and procedures
  • Attends required in-service training and other workshops.


Bachelor's degree required. Experienced trainer and educator is highly preferred. 


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