• Business Analyst

    Job Locations US-AL-Mobile
    Posted Date 2 months ago(8/10/2018 11:26 AM)
    Job ID
    # of Openings
    AltaPointe Site
    Administrative/Corporate Offices - Mobile
    Information Systems
    Position Type
    Full Time
    8:00 AM to 4:30 PM, Monday-Friday
  • Responsibilities

    Oversee the deployment of new applications and enhancements

    1. Operate as technical project manager for the deployment of new systems or enhancements.
    2. Maintain a thorough knowledge of the business rules and organizational workflows that exist within the administrative and clinical areas. Document as-is processes, workflows and rules.
    3. Maintain a thorough understanding of the system applications used in departmental areas.
    4. Coordinate resources (applications and staff) as needed to successfully deploy new systems and enhancements to existing systems.
    5. Principal collaborator with third party vendors and/or interface engineers.
    6. Work well in team environment and demonstrate customer service skills at every level. 

    Liaison between IT and clinical and other administrative departments

    1. During project planning and implementation identify leaders, stakeholders, users and resources.
    2. Convert stakeholders’ business needs to properly documented requirements. Analyze and understand these requirements and impact on the new and existing systems.
    3. Similarly evaluate, define, analyze and document business problems with stakeholders.
    4. Review requirements/ business problems with stakeholders, IT development team and vendors and recommend alternative solution approaches and/ or solutions.
    5. Be a spokesperson for IT and introduce and lead IT initiatives in clinical and other administrative departments.

    Testing and QA

    1. Consults with development team and stakeholders and participate in testing activities to make sure the system is developed according to defined requirements.
    2. Develops user acceptance test plans. Create test cases and scripts.
    3. Perform testing before the system is put forward to users.
    4. Collaborate with others to perform testing according to defined plans.
    5. Make sure all the required documentation is complete related to project including needs/ problems, workflows, solution approach, solutions, testing scripts, training, correction methodologies and all technical details (forms, tables, logic, unique scenarios, location of solutions, related reports etc.) 

    Operation Support and Process Improvement

    1. Be a key member of the operation team and perform regular and repetitive processes.
    2. Suggest operation improvements and analyze and recommend changes in systems accordingly.
    3. Remains flexible; be proactive in identify issues and risk, and create processes where there is none.
    4. Identify process improvement opportunities and communicate the same to stakeholders. Be a team player to making and leading these changes.
    5. Deal with and resolve ambiguity. 

    Project development

    1. Develop the project scope.
    2. Develop internal project benchmarks related to the analysis, development, testing, training and implementation.
    3. Monitor completion of benchmarked goals and manage the project schedule.
    4. Manage projects and teams on scope, cost, and quality and customer satisfaction.
    5. Lead and manage change management process.
    6. Document findings, results, and modification of project progress.
    7. Make communication plans and communicate with leadership, stakeholders and project team about project status and impact.
    8. Provide post implementation support and monitor the utilization, progress and sustainment of the projects. 

    Other IT duties as deemed necessary should include but not be limited to the following

    1. Test and document compliance related to MIS policy and procedure.
    2. Assist in system(s) evaluations with other IT staff.
    3. Participate in IT team meetings and initiatives.
    4. Participate in the strategic planning process for IT.
    5. Participate on and chair committees deemed necessary to support standards and accreditations.
    6. Assist in providing training when deemed necessary.
    7. Participate in Orientation Training for IT.
    8. Provide application training when deemed necessary.
    9. Perform other duties as assigned by supervisor. 

    Administrative and other related duties as assigned

    1. Actively participates in Performance Improvement activities.
    2. Actively participates in AltaPointe committees as requested.
    3. Completes assigned tasks in a timely manner.
    4. Treats consumers with dignity and respect.
    5. Works in a cooperative manner with other AltaPointe employees.
    6. Follows AltaPointe policies and procedures.


    Bachelor degree in Information Systems or Business. Master degree preferred. Minimum of 3 years’ experience in healthcare and application planning, development, installation, and training; experience managing software deployments; experience working with departmental leaders, task-oriented, good communication, analytical, problem-solving, and organizational skills. Candidate must possess a combination of business, technical and project management skills. Knowledge of Microsoft Office and reporting tools, i.e. Crystal.


    Physical Requirements of the Job:  Lift 30 lbs.


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