AltaPointe Health Systems

  • Training & Education Coordinator

    Job Locations US-AL-Mobile
    Posted Date 1 month ago(12/19/2018 9:06 AM)
    Job ID
    # of Openings
    AltaPointe Site
    Administrative/Corporate Offices - Mobile
    Position Type
    Full Time
    Monday-Friday 8a-4:30p
  • Overview

    Oversees and monitors the organization’s training and education program, including its implementation, effectiveness, and improvements. Identifies, coordinates, and directs training and educational needs to enhance employee skills with the overall goal of enhancing the quality of services and the customer experience.

    This position supervises the Training and Education Specialists.


    Training Responsibilities

    1. Responsible for coordinating, monitoring, and continually improving the delivery, effectiveness, and efficiency of AltaPointe’s training program and identify solutions to challenges.
    2. Evaluate individual and departmental performance to ensure training is meeting organizational needs, improving staff skills, and enhancing the quality of services and consumer experience.
    3. Collaborates with supervisors and leadership on training needs, strategies for development and creating processes.
    4. Measures the effectiveness, and evaluates current and future training and education needs as well as  support tools, training aids, and electronic databased based on training trends, developments and best practices as appropriate. Presents recommendations to management as needed.
    5. Selects, coordinates, and manages resources, including working with both internal employees and training vendors to develop and deliver training.
    6. Adheres to training compliance with the AltaPointe policies and procedures and all accrediting and licensing entities (i.e. DMH/ID, The Joint Commission, etc.).
    7. Maintains accurate records of education and training attended by each employee utilizing API/EdTrack and Relias Learning to monitor staff education transactions.
    8. Maintain appropriate certifications to conduct training and education.
    9. Provides guidance, support, and coverage as needed to department staff in the provision of training and education to all AltaPointe staff and other community agencies using Relias Learning and includes MindSet, CPR, First Aid, and other core classes deemed necessary by AltaPointe.
    10. Works to communicate and coordinate new hire orientation and re-certification training and education calendar with various departments, including Human Resources.

    Performance Improvement Initiatives

    1. Actively participates in Performance Improvement activities
    2. Effectively collaborates with individual program supervisors on training issues and the improvement of consumer care
    3. Effectively collects and reports monthly employee training data to evaluate performance indicators


    Bachelors degree in education or in a behavioral health field or Bachelors degree in healthcare related field and three years related experience in training delivery and/or development.

    Must have good computer and database skills as well as strong organizational and project management skills. Must Possess excellent written and analytical skills as well as the ability to present and train others.

    Need to have the ability to prioritize job responsibilities, take initiative, and make judgments with a minimum of supervision. Must have a strong customer service orientation and ability to problem solve.


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